complaint·June 28, 2024

During the investigation Licensing Program Analyst LPA Sarah Benson and Sonya Gonzalez administrator toured the facility and memory care as well as three specific rooms in memory care. The following rooms 6,13,16 were visited. LPA Benson used a handheld thermometer to check the room temperature in room six at 78.2 degrees, room thirteen at 79.3 degrees and room sixteen at 75.1 degrees. The temperature in memory care hall thermostat read at 72 degrees as well as the handheld thermometer in LPA Benson possession. The resident living in room thirteen has behaviors in the evening and likes to turn the heat on. Administrator reports when said resident tampers with the AC and it will sometimes lock up the AC. Administrator states that maintenance is available to fix when this happens. The staff have set room checks every 2 hours for the resident to check residents room temp. The said resident complains when the AC is turned on. Room thirteen was within regulation temperature of 79.3 degrees during today’s visit. LPA Benson asked the administrator if there have been any complaints or problems with the AC in the last month. The administrator states no. Administrator states at times one of the assisted living residents visits the memory care area and they complain it is too hot. LPA Benson found the building to be within regulations and at a comfortable temperature indoors with the outside temperature at 95 degrees. No deficiencies cited. Exit interview conducted and a copy of the report was provided to Sonya Gonzalez Administrator. Although the above allegations mentioned may have happened, or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, the findings are Unsubstantiated.