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Inspection visit

Follow-up on corrections

MARBELLA OROVILLELicense 0450006031 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

07/31/2024 11:15 AM Licensing Program Analyst Rebecca Knight conducted an unannounced case management visit and met with Crystal Villalobos - Memory Care administrator. LPA reviewed a letter dated 04/29/2024 which was sent from the licensee to all residents of the facility. The letter is notifying all residents that the facility has started charging a temporary energy surcharge in the amount of $125.00 per month for the months of June, July, and August 2024. This surcharge was planned to be included as a separate line item on the resident’s monthly bill. This surcharge is not allowable as it violates the admission agreement entered into by both parties, per licensing regulations. In lieu of the lump-sum payments, all increases in rates shall be to the monthly rate amortized over a 12-month period with advanced notification. Funds collected for this unlawful rate change shall be returned to all residents. A deficiency is being issued this date. California Code of Regulations, (Title 22), is being cited on the attached LIC809D. Appeal rights were provided. Exit interview was conducted and the report was provided to Crystal Villalobos - Memory Care administrator and Sonya Gonzales Executive Director. Continued on LIC809-D

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.655(b)Type B

    §1569.655 (b) Increase in fee rates for elderly residents; 60 days’ written notice stating amount of and reasons for increase; application of section. (b) No licensee shall charge nonrecurring lump-sum assessments. The notification requirements contained in subdivision (a) shall apply to increases specified in this subdivision. For purposes of this subdivision, "nonrecurring lump-sum assessments" mean rate increases due to unavoidable and unexpected costs that financially obligate the licensee. In lieu of the lump-sum payment, all increases in rates shall be to the monthly rate amortized over a 12-month period. This requirement was not met as evidenced by: Based on evidence obtained it was determined that the facility is charging all residents a lump-sum utility surcharge for the months of June, July, and August 2024. This poses a potential health and safety risk to residents in care.

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FAQ · About this visit

Common questions about this visit

What happened during the July 31, 2024 inspection of MARBELLA OROVILLE?

This was a other inspection of MARBELLA OROVILLE on July 31, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to MARBELLA OROVILLE on July 31, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "§1569.655 (b) Increase in fee rates for elderly residents; 60 days’ written notice stating amount of and reasons for inc..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.