Incident investigation·February 12, 2026

02/12/2026 01:00 PM Licensing Program Analyst Rebecca Knight conducted an unannounced case management visit and met with Memory Care Director Crystal Villalobos. Today’s visit is regarding an incident report and subsequent death report that were submitted to licensing. It was reported that on 01/28/2026 06:39 AM staff was assisting Resident 1 (R1) and observed blood coming from R1’s rectum. EMS transported R1 to Oroville Hospital. On 01/29/2026 the memory care director was informed that R1 had been diagnosed with a GI bleed. On 02/06/2026 the facility submitted a death report to licensing for R1. The death report states that R1 passed away at the hospital on 02/01/2026 at 06:15 AM. The death report states that R1 passed away “due to GI bleed.” The resident lived at the facility for seven days prior to being sent out to the local hospital due to GI bleeding. The resident passed away at the hospital three days after admission. LPA interviewed the memory care director and collected documents during the visit. Further investigation is needed. No deficiencies were cited as a result of today’s visit. Exit interview conducted and a copy of the report was provided to memory care director Crystal Villalobos.