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Inspection visit

complaint

AMBER GROVE PLACELicense 0450024411 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Parties discussed the issue with the Long Term Care Ombudsman who advise that the POA did not have the power to restrict calls. R1 was allowed a Zoom call with the previously restricted family member the following day. As a result of this investigation, LPA finds allegation to be (S) Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. (A)This poses an immediate Health and Safety risk to clients/residents in care. (B) This poses a potential Health and Safety risk, or personal rights violation, to clients/residents in care. Report reviewed with Director . Copy of this report and appeal rights provided. facility under certain conditions. As a result of this investigation, LPA finds allegation to be (US)Unsubstantiated - A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview with administrator. Any changes of condition for R1 or possible medication reactions are communicated with R1's physician. R1 does at times have fluctuations in their physical and cognitive ability. This agency has investigated the above complaint allegations. We have found that the complaint is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. Exit interview conducted and report provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(2)Type A

    Personal Rights of Residents in All Facilities. Residents …shall have all of the following personal rights: (2) To be free from … humiliation, … This requirement was not met based on statements and photo/video evidence that staff S1-S10 took photos and videos of residents that were shared on a staff group SnapChat site. In several of the videos staff could be heard laughing at residents who demonstrated deficits or behaviors due to their dementia disabilities. This posed an immediate risk to resident personal rights.

  • 87468.2(a)(1)Type A

    Additional Personal Rights of Residents in Privately Operated Facilities(a) In addition to the rights listed in Section 87468.1,…residents…have all of the following personal rights: (1) To have a reasonable level of personal privacy in accommodations... This requirement was not met based on statements and photo/video evidence that staff S1-S10 took photos and videos of residents that were shared on a staff group SnapChat site. This posed an immediate risk to resident personal rights.

  • 87468.1(a)(11)Type B

    Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (11) To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement was not met in the case of R1. This posed a potential risk to their personal rights

FAQ · About this visit

Common questions about this visit

What happened during the December 15, 2022 inspection of AMBER GROVE PLACE?

This was a complaint inspection of AMBER GROVE PLACE on December 15, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to AMBER GROVE PLACE on December 15, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personal Rights of Residents in All Facilities. Residents …shall have all of the following personal rights: (2) To be fr..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.