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Inspection visit

complaint

TOWNSEND HOUSELicense 0450026961 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On September 18, 2023, LPA's Boyles and Avila arrived to the facility unannouced for a complaint investigation visit. On August 15, 2023, R1 was found unresponsive outside on the patio by another resident family member at approximately 4:11 PM. Per interviews with staff, R1 was taken outside after lunch by the receptionist who did not tell relay this information to other facility staff. R1 had been sitting outside for approximately 2 hours and 45 minutes, or longer when temperatures were increasing and reached 108 degrees (F) by 2:00 p.m. The temperatures were verified by a local city weather graph (timeanddate.com). When R1 arrived at the hospital their body temperature was 106.1 degrees (F). Based on LPAs interviews which were conducted and record reviews, the preponderance of evidence standard has been met; therefore, the above allegation are found to be SUBSTANTIATED. California Code of Regulations Title 22 and or the California Health and Safety Code are being cited on the attached LIC 9099D. Appeal rights left with Adminstrator.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type A

    87411(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs or the physical arrangements of the facility require such additional staff for the provision of adequate services. The requirement is not met as evidence by: Based on observation, interviews and record review, the licensee did not provide adequate care and supervision by leaving a dementia resident unsupervised outside for an extended period of time in extreme heat, which poses an immediate Health, Safety, Personal Rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 18, 2023 inspection of TOWNSEND HOUSE?

This was a complaint inspection of TOWNSEND HOUSE on September 18, 2023. 1 citation were issued: 1 Type A (serious).

Were any citations issued to TOWNSEND HOUSE on September 18, 2023?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87411(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.