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Inspection visit

complaint

TOWNSEND HOUSELicense 0450026961 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Based on investigation observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated . California Code of Regulations, (Title 22), is cited on the attached LIC 9099D. Appeal Rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(1)Type A

    Personal Rights of Residents in All Facilities - Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement was not met as evidenced by: Based on interviews the licensee/ administrator did not protect the personal rights of a resident when a video took place while the resident was on the toilet. This poses an immediate risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the April 15, 2025 inspection of TOWNSEND HOUSE?

This was a complaint inspection of TOWNSEND HOUSE on April 15, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to TOWNSEND HOUSE on April 15, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Personal Rights of Residents in All Facilities - Residents in all residential care facilities for the elderly shall have..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Next steps

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.