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Inspection visit

complaint

ROSELEAF OROVILLELicense 0450027732 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Upon the Department's arrival at approximately 9:45 AM, LPA observed a sign on the front door of the facility that read "No visitors at this time due to Covid. Exceptions are Medical Personnel Only." LPA attempted to open the door to the entrance of the facility and it was locked. LPA utilized the door bell to summon staff. Staff interviews revealed that residents have not been allowed to have visitors since 6/24/2022. Staff were also instructed that if families wanted to take residents out of the facility they weren't allowed to bring them back. Residents have only been permitted to have visitation through windows. While the LPA was on site the facility received a call from a family member stating they received a call that medications were delivered but no one was answering the door so they were left outside. Staff then went outside and retrieved the residents medication. Based on LPAs observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division & Chapter number), are being cited on the attached LIC 9099D. The following deficiencies were cited per Title 22 of the California Code of Regulation (See LIC 9099D). Appeal Rights were explained and provided to the facility representative listed above and an Exit Interview was conducted. If any of the cited deficiencies are not corrected by the noted due dates; civil penalties may be assessed.

Citations

5 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type A

    87303(a) Maintenance and Operation-The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.This requirement is not met as evidenced by: Based upon observation and interview the Licensee failed to keep the gate, air conditioning unit and water heater in good repair.This poses an immediate Health, Safety and/or Personal Rights risk to residents in care.

  • 87705(c)(4)Type A

    87705(c)(4) Care of Persons with Dementia-Licensees who accept and retain residents with dementia shall be responsible for ensuring: There is an adequate number of direct care staff to support each resident’s physical, social, emotional, safety and health care needs.This requirement is not met as evidenced by: Based upon observation and interview the Licensee failed to provide enough care staff to ensure the safety and health care needs of 1 of 1 residents.This poses an immediate Health, Safety and/or Personal Rights risk to residents in care.

  • 87464(f)(2)Type A

    87464 Basic Services - (f) Basic services shall at a minimum include:(2) Safe and healthful living accommodations and services.This requirement is not met as evidenced by: Based upon observation and interview the Licensee failed to maintain the water heater which has resulted in the inability to adjust the temperature in residents own showers or sinks.This poses an immediate Health, Safety and/or Personal Rights risk to residents in care.

  • 87303(b)(2)Type A

    87303 Maintenance and Operation(b) A comfortable temperature for residents shall be maintained at all times.(2) The facility shall cool rooms to a comfortable range, between 78 degrees F (26 degrees C) and 85 degrees F (30 degrees C), or in areas of extreme heat to 30 degrees F less than the outside temperature. This requirement is not met as evidenced by: Based upon observation and interview the Licensee failed to provide a comfortable temperature to residents,This poses an immediate Health, Safety and/or Personal Rights risk to residents in care.

  • 87468.1(a)(11)Type A

    87468.1 Personal Rights of Residents in All Facilities -(a)Residents in all residential care facilities for the elderly shall have all of the following personal rights:(11) To have their visitors, including ombudspersons and advocacy representatives, permitted to visit privately during reasonable hours and without prior notice This requirement is not met as evidenced by: Based upon observation and interview the Licensee failed to allow 36 of 36 residents in care their right to visitors.This poses an immediate Health, Safety and/or Personal Rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 15, 2022 inspection of ROSELEAF OROVILLE?

This was a complaint inspection of ROSELEAF OROVILLE on July 15, 2022. 2 citations were issued: 2 Type A (serious).

Were any citations issued to ROSELEAF OROVILLE on July 15, 2022?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87303(a) Maintenance and Operation-The facility shall be clean, safe, sanitary and in good repair at all times. Mainten..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.