complaint·November 25, 2024

Staff do not ensure that the facility temperature is comfortable. - SUBSTANTIATED LPA toured the facility and observed the thermostats set at 71, 73, 74, and 74 degrees in 4 quadrants of the facility. LPA took random room temperatures in resident rooms, ten total temperatures taken. The resident room temperature measured 69 degrees in the upper sections of the facility. In the lower hall resident rooms measured 62 degrees in four resident rooms, this is below the required minimum temperature reading of 68 degrees. The allegation is substantiated. Based on interviews and evidence obtained during the investigation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC9099D. Appeal rights were provided. Exit interview conducted and a copy of the report was provided to administrator Stacey Baxter.