complaint·July 11, 2025

Physical plant violations. - SUBSTANTIATED It was reported that licensee does not ensure that kitchen air conditioning is functioning properly. LPA visited the facility at 11:10 AM on 07/11/2025 and took multiple temperature readings in the kitchen. The average temperature reading was 97 degrees F. It was reported that the licensee does not keep the resident rooms clean. LPA inspected three resident rooms. LPA found a large amount of dirt, dust, and debris under resident beds, under night stands and in corners of the rooms. The rooms were generally untidy and unclean. The facility requires more than one house keeping staff in order to ensure that all resident rooms are thoroughly cleaned on a regular basis. Based on observation and evidence obtained during the investigation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC9099D. Appeal rights were provided. Exit interview conducted and a copy of the report was provided to executive director Stacey Baxter.