complaint·August 14, 2025

Page 2 Staff do not follow reporting requirements. - UNSUBSTANTIATED It was reported that the administrator did not report an outbreak of Covid 19 to licensing or public health. On 07/07/2025 LPA received a report from Executive Director reporting 3 residents and 2 staff had tested positive for Covid 19. ED confirmed outbreak had been reported to Butte County Public Health. ED stated that first staff tested positive on 06/23/2025, the first resident tested positive on 07/01/2025, the second staff tested positive on 07/05/2025. According to Butte County Public Health it is not considered an outbreak until three or more people test positive for Covid 19. This threshold was reached on 07/05/2025 and the facility reported to CCLD on 07/07/2025. This allegation is unsubstantiated. Staff did not obtain medical care for resident in a timely manner. - UNSUBSTANTIATED It was reported that a resident had fever, diarrhea, nausea, vomiting, and lethargy symptoms for 3 days before being sent to hospital where they tested positive for Covid 19. LPA reviewed the following incident reports: 06/30/2025 A resident was sent to hospital for diarrhea and vomiting. 07/04/2025 A resident was having a hard time walking, complained of hip pain and was sent to hospital for observation. Both of these residents were diagnosed with Covid 19. During staff interviews it was learned that the first positive resident was sent to the hospital on 06/30/2025 due to diarrhea, vomiting and fatigue. Stated this resident had not been feeling well but initially refused to be sent out. The second positive resident was sent out to hospital because they were not at baseline. This resident was diagnosed and treated for UTI. This allegation is unsubstantiated. Continued on LIC9099-C Page 3 Staff do not follow infection control guidelines.- UNSUBSTANTIATED It was reported that the facility is not following infection control guidelines and residents are not being isolated during a Covid 19 outbreak. LPA reviewed incident report dated 07/07/2025 that states the facility implemented their infection control plan on 07/01/2025 when the first resident tested positive. Report states facility implemented masks in the building, PPE stations, isolation of any resident or employee who has tested positive for 5 days or until symptoms pass, increased sanitization. Staff stated when they found out there was Covid in the building they started to clean more starting the first week of July, but no staff or residents were tested. This allegation is unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are UNSUBSTANTIATED. No deficiencies cited. Exit interview conducted and a copy of the report was provided to Executive Director Stacey Baxter.