complaint·October 28, 2025

Facility is in disrepair - SUBSTANTIATED LPA inspected the laundry room during the visit and found the condition of the linoleum to be very bad. LPA observed cracked and missing pieces of linoleum which includes the areas around the floor drains which are in bad condition or have been patched. The licensee shall replace the linoleum in the laundry room. LPA also observed two ceiling lighting ballasts that were not in working order, would not light up. Licensee shall replace the light bulbs and /or replace the ballasts as required to bring them to working order. LPA inspected the upper floor food service area and observed that four cabinet drawers were missing and one cabinet door is missing. Licensee shall replace or repair the drawers and doors that are missing or damaged in this area. LPA inspected 15 various resident rooms in the lower and upper areas of the facility. LPA inspected closet / drawers in closets for disrepair and found all that were inspected to be in good repair. LPA did not observe any resident room floors to be warped. Based on interviews and evidence obtained during the investigation, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC9099D. Appeal rights were provided. An exit interview was conducted. A copy of the report was provided to executive director Stacey Baxter.