Incident investigation·February 24, 2026

02/24/202602:00 PM Licensing Program Analyst Rebecca Knight conducted an unannounced case management visit and met with Executive Director Grace Hawkins Today’s visit is regarding an incident that occurred on 02/16/2026. It was reported that on 02/16/2026 staff witnessed Staff 1 (S1) retrieve a bottle of Febreze from the upper service area, bend down, and spray the product directly onto Resident 1’s (R1) genital area. Two other staff members were present during the incident. All three staff were suspended as a result. R1’s physician, family, and local law enforcement were notified of the incident. LPA interviewed the Executive Director during the visit. LPA requested documents during the visit to include staff list with telephone numbers, LIC602 physicians report for 1 resident. Further investigation is needed. No deficiencies were issued as a result of the visit. A copy of the report was provided to Executive Director Grace Hawkins.