complaint·December 3, 2025

LPA investigated the allegation, “Staff do not ensure adequate care and supervision is provided.” Based on interviews and record review, staff indicated all resident needs are being met. It does not appear to be any indication of inadequate care and supervision. Staff appear to be responsive to resident care. LPA investigated the allegation, “Licensee does not ensure staff remain awake during night shift.” Interviews were conducted and LPA did not obtain any information as to whether staff were sleeping during night shifts. Interviews indicated that staff are unaware of staff sleeping during shifts. LPA could not corroborate the allegation. LPA investigated the allegation, “Staff allowed residents to be left in soiled clothing for extended periods of time.” Based on interviews conducted staff indicated that residents are checked frequently for soiled clothing and cleaned immediately if soiled clothing is observed. All staff interviewed reported that they check residents for soiled clothing every two hours and/or when a resident requests assistance. LPA investigated the allegation, “Staff do not ensure residents rooms are kept in clean sanitary conditions.” Based on interviews conducted staff indicated that resident rooms are kept clean and sanitary. Staff stated caregivers and housekeeping clean resident rooms daily. Based on interviews conducted and record review, the preponderance of evidence standards has not been met. Therefore, the above allegations are found to be UNSUBSTANTIATED . Findings that the complaint is Unsubstantiated means that, although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted, and a copy of the report was provided.