Facility-requested visit·October 5, 2023

On 10/5/23 Licensing Program Analyst (LPA) Maja Jensen arrived at facility unannounced to continue a complaint investigation in to an unrelated manner. During the course of the visit, The Executive Director Mary McClure requested a case management to seek general guidance and technical assistance in the areas of dementia care, levels of care and evictions. LPA Jensen provided technical assistance and discussed the above listed items. LPA Jensen also met with two responsible parties for Resident 1 (R1) and discussed observation of the resident, rate increases due to a change in the level of resident care, prohibited items for dementia care residents and eviction requirements. No citations were issued as a result of this care management. An exit interview was conducted and a copy of this report was provided.