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Inspection visit

complaint

CHATEAU PLEASANT HILLLicense 0714405411 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation: illegal eviction Finding: Substantiated On 10/30/2024, the LPA interviewed Witness (W1). W1 stated that Resident (R1) received a 30-day eviction notice dated 10/14/2024 from ED. Based on interview with W1, they denied having awareness of R1’s sexual behaviors. W1 stated that they had a phone conference with S4 around October 2023 regarding care needs for R1. W1 stated that the next formal care conference was on 06/03/2024 over the phone. W1 stated that they were informed by text message of the January 2024 incident where R1 verbalized sexually inappropriate things to an employee. W1 stated that during a phone call with ED on 10/14/24 that is when they were informed of the March 2024 incident. W1 also stated the ED admitted that they didn’t notify incident and W1 didn’t receive written notices. W1 stated that they never received copies of the letters that was given to R1 regarding warnings for making inappropriate sexual advancements to employees and residents. On 11/01/2024, the LPA interviewed Staff, and Resident. S1 stated that R1 made inappropriate comments to them on two separate occasions. LPA interviewed R1 that admitted making inappropriate remarks to staff. On 11/11/2024, the LPA interviewed S2 that stated R1 made an inappropriate comment which was directed to them through a text message earlier this year on their work phone. LIC9099-C Continued LIC9099-C Continued Based on record review, the eviction letter provided to R1 does not meet the requirements of eviction notices under Health and Safety 1569.683. The failure to notify R1’s responsible party the same day and mail a copy of eviction letter to responsible party. Mail or fax the eviction letter and a written report to the Department within 5 (five) days of notice. Licensee failed to do a new Needs and Services Plan with new behaviors. The eviction letter lacked alternative housing resources, by giving more than 1 option. The licensee is responsible in assisting the resident with relocation and not put the responsibility on the resident for their own placement. Also, there was the incorrect address for Empowering Aging (local ombudsman office). Failure to include information for State Long Term Care Ombudsman for filing a complaint. Based on LPA’s observations and interviews conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), is being cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights and a copy of this report provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.683Type B

    §1569.683 Eviction notices; reasons for eviction contents; service(a) In addition to complying with other applicable regulations, a licensee of a residential care facility for the elderly who sends a notice of eviction to a resident shall set forth in the notice to quit the reasons relied upon for the eviction, with specific facts to permit determination of the date, place, witnesses, and circumstances concerning those reasons. In addition, the notice to quit shall include all of the following:(1) The effective date of the eviction.(2) Resources available to assist in identifying alternative housing and care options, including public and private referral services and case management organizations.(3) Information about the resident's right to file a complaint with the department regarding the eviction, with the name, address, and telephone number of the nearest office of community care licensing and the State Ombudsman.(4) The following statement: "In order to evict a resident who remains in the facility after the effective date of the eviction, the residential care facility for the elderly must file an unlawful detainer action in superior court and receive a written judgmentsigned by a judge. If the facility pursues the unlawful detainer action, you must be served with a summons and complaint. You have the right to contest the eviction in writing and through a hearing."(b) The licensee, in addition to either serving a 30-day notice, or seeking approval from the department and serving three days notice, on the resident, shall notify, or mail a copy of the notice to quit to, the resident's responsible person.This requirement is not met as evidenced by: Based on interview and record review the licensee did not comply with the section cited above in serving R1 with an appropriate eviction notice that did not contain all items required under regulation, which poses a potential health and safety and personal rights risk to persons in care.

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FAQ · About this visit

Common questions about this visit

What happened during the November 26, 2024 inspection of CHATEAU PLEASANT HILL?

This was a complaint inspection of CHATEAU PLEASANT HILL on November 26, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to CHATEAU PLEASANT HILL on November 26, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "§1569.683 Eviction notices; reasons for eviction contents; service(a) In addition to complying with other applicable reg..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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