complaint·November 20, 2024

The Administrator confirmed that the leak had been ongoing for approximately a week and was actively working to repair it. LPA also inspected the rest of the facility, including bathrooms, common areas, and the front and back yards, and found no other issues of disrepair. On 8/01/2024, during a follow-up visit, LPA confirmed that the kitchen sink had been fully repaired and no longer required a bucket to catch the water. On the allegation of "Staff did not ensure the facility is clean and sanitized," LPA conducted inspections on 5/09/2024 and 8/01/2024. During both visits, LPA observed that the facility was clean, well-maintained, and free from any visible signs of unsanitary conditions. The bathrooms, kitchen, common areas, and both the front and back yards were all in satisfactory condition with no issues regarding cleanliness or sanitation. There were no reports or evidence of pests or contamination during the visits. On the allegation of "Facility did not follow proper reporting requirements," during the initial visit on 5/09/2024 LPA spoke with the Administrator who stated that the kitchen sink had a slow drip for less than a week before LPA conducted the initial visit. LPA requested plumber invoices/quotes by 5/16/2024. The facility subsequently submitted the requested documents, and LPA reviewed them before the follow-up visit on 8/01/2024. The reports showed that the facility had gotten a quote for repair on 5/4/2024. During the visit on 8/01/2024, LPA also confirmed that the kitchen sink had been fully repaired and no longer required a bucket to catch the water. The facility was within their reporting time frame when LPA conducted the visit on 5/09/2024. LPA was unable to receive any proof from RP to substantiate the above allegations. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .