Public Record
Willow Glen Residence
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About this facility
Operating details and county context
Operating details
- Capacity
- 5 residents
- Phone
- (925) 458-5057
- Address
- 2040 Mendocino Drive
- Licensed since
Contra Costa County context
454*CCLD
Total facilities
6.3*CCLD
Avg citations
8.0*CCLD
Avg visits
1.8*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
10 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2024
- 87412(a)Type B
Maintain required personnel records for staff
Based on observation and record review, the licensee did not comply with the section cited above in having personnel records current and complete which poses/posed a potential health, safety or personal rights risk to persons in care.
- 1569.605Type B
Based on observation, interview, and record review, the licensee did not comply with the section cited above in having liability insurance which poses/posed a potential health, safety or personal rights risk to persons in care.
2022
- 87405(a)Type B
Certified administrator requirements and substitute coverage
87405 (a) All facilities shall have a qualified and currently certified administrator...The administrator shall... be on the premises a sufficient number of hours... there shall be coverage by a designated substitute... This requirement was not met as evidence by: Based on observation and record review, the licensee did not comply with the section cited above in having a current administrator certificate which poses a potential health, safety or personal rights risk to persons in care.
- 87755(a)Type A
87755 Inspection Authority of the Licensing Agency(a) Any duly authorized officer, employee... of the licensing agency may... enter and inspect the entire premise... at any time, with or without advance notice.This requirement was not as evidence by: Based on LPA's observation the Licensee did not comply with the section cited above in facility being accessible for Department, which poses a potential health and safety risk for persons in care.
- 87506(a)Type B
Maintain separate complete record for each resident
Based on observation and record review, the licensee did not comply with the section cited above in having R1's file is complete and up-to-date which poses a potential health, safety or personal rights risk to persons in care.
- 87309(a)(1)Type A
Store disinfectants separately from food supplies
Based on observation, the licensee did not comply with the section cited above in having Ajax, Raid, and Windex accessible in unlocked cabinet under kitchen sink which poses an immediate health, safety or personal rights risk to persons in care.
- 87405(a)Type B
Certified administrator requirements and substitute coverage
Based on observation and record review, the licensee did not comply with the section cited above in having a certified Administrator employed at facility which poses a potential health, safety or personal rights risk to persons in care.
- 87405(d)Type B
Required administrator qualifications listed in this subsection
Based on observation, interview, and record review, the licensee did not comply with the section cited above in following the administrator duties for facility which poses a potential health, safety or personal rights risk to persons in care.
- 87632(a)Type A
Waiver application and required supporting requests
Based on observation and record review, the licensee did not comply with the section cited above in having a hospice waiver approved by the department on file and there is a hospice resident residing in facility which poses an immediate health, safety or personal rights risk to persons in care.
2021
- 87211(a)Type B
Licensee reports required by licensing agency
Based on observation and record review, the licensee did not comply with the section cited above in not have a mitigation plan on file, which poses a potential health, safety or personal rights risk to persons in care.
Inspection record
9 visits on record since 2021. Most recent on 2025-07-17.
5 routine inspections.
- InspectionNo citationsRead inspector’s narrative
- Inspection2 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Inspection2 Type A · 3 Type BRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
10 citations across the record on file
Nearby
Other licensed assisted living facilities in Bay Point
FAQ
Common questions about this facility
Is Willow Glen Residence licensed in California?
Yes, Willow Glen Residence is currently licensed in California. It has been licensed since 1995.
How many citations does Willow Glen Residence have?
Willow Glen Residence has 10 citations on record: 3 Type A (more serious) and 7 Type B citations. It has received 9 visits (5 inspections, 4 other visits).
When was Willow Glen Residence last inspected?
Willow Glen Residence was last inspected on July 17, 2025 (about 13 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Willow Glen Residence?
Willow Glen Residence is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 5 residents. It is located in Bay Point, Contra Costa County, California.
How does Willow Glen Residence compare to other assisted living facilities in Contra Costa County?
Willow Glen Residence has 10 citations. The county average is 6.3 citations per facility. There are 454 assisted living facilities in Contra Costa County.
Does Willow Glen Residence have any serious violations?
Willow Glen Residence has 3 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
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