Public Record
Hailey's Care Home
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (510) 222-0945
- Address
- 3831 La Colina Road
- Licensed since
Contra Costa County context
447*CCLD
Total facilities
6.2*CCLD
Avg citations
8.0*CCLD
Avg visits
1.8*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
10 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2024
- 1569.311Type B
Based on observation, the licensee did not comply with the section cited above by not having a carbon monoxide detector in operating condition which poses a potential health and safety risk to persons in care.
- 1569.618(c)(3)Type B
Based on observation, interview, and record review, the licensee did not comply with the section cited above in two (2) out of three (3) Caregivers not possessing evidence of first aid and/or CPR certification in the staff files which poses a potential health, safety or personal rights risk to persons in care.
- 1569.625(b)(2)Type B
Based on observation, interview and record review, the licensee did not comply with the section cited above in two (2) out of three (3) staff files which poses a potential health, safety or personal rights risk to persons in care.
- 87608(a)(5)(A)Type B
Based on observation, interview and record review, the licensee did not comply with the section cited above in one (1) out of two (2) resident files which poses a potential health, safety or personal rights risk to a resident (R2) in care.
- 87507(c)Type A
Based on observation, interview and record review, the licensee did not comply with the section cited above in one (1) out of three (3) residents which poses an immediate health, safety or personal rights risk to persons in care.
2023
- 1569.682(a)(2)Type B
“(a) A licensee of a licensed residential care facility for the elderly shall, prior to transferring a resident of the facility to another facility....(2) Provide each resident or the resident’s responsible person with a written notice no later than 60 days before the intended eviction.This requirement was not met as evidence by: Based on interview and records review, licensee failed to provide proper notification to residents in care which poses a potential risk to the health and safety of resident under care.
- 1569.682(a)(2)(B)Type B
(a) A licensee of a licensed residential care facility for the elderly shall, prior to transferring a resident of the facility to another facility....(2) Provide each resident or the resident’s responsible person with a written notice..B) A copy of the resident’s current service planThis requirement was not met as evidence by: Based on interview and records review, licensee failed to provide proper eviction notification with a copy of the resident’s current service plan which poses a potential risk to the health and safety of resident under care.
- 1569.682(a)(2)(D)Type B
(a) A licensee of a licensed residential care facility for the elderly shall, prior to transferring a resident of the facility to another facility....(2) Provide each resident or the resident’s responsible person with a written notice...(D) A list of referral agencies.This requirement was not met as evidence by: Based on interview and records review, licensee failed to provide proper eviction notification with list of referral agencies which poses a potential risk to the health and safety of resident under care.
- 1569.682(a)(2)(F)Type B
(a) A licensee of a licensed residential care facility for the elderly shall, prior to transferring a resident of the facility to another facility....(2) Provide each resident or the resident’s responsible person with a written notice..(F) The contact information for the local long-term care ombudsman...This requirement was not met as evidence by: Based on interview and records review, licensee failed to provide proper eviction notification with contact information for CCL/LTCO to file complaints which poses a potential risk to the health and safety of resident under care.
2022
- 1569.683(a)Type A
1569.683 Eviction Notices...(a) In addition to complying with other applicable regulations, a licensee of a residential care facility for the elderly who sends a notice of eviction to a resident...In addition, the notice to quit shall include all of the following: This requirement was not met as evidenced by: Based on record review, Licensee did not comply with the regulation cited above. The notice did not follow appropriate steps established by which posed an immediate Health & Safety risk to resident in care.
Inspection record
8 visits on record since 2022. Most recent on 2025-07-17.
4 routine inspections, 2 complaint visits. 2 complaints on record, 5 of 2 substantiated.
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type A · 4 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Complaint4 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
10 citations across the record on file
Nearby
Other licensed assisted living facilities in El Sobrante
FAQ
Common questions about this facility
Is Hailey's Care Home licensed in California?
Yes, Hailey's Care Home is currently licensed in California. It has been licensed since 1997.
How many citations does Hailey's Care Home have?
Hailey's Care Home has 10 citations on record: 2 Type A (more serious) and 8 Type B citations. It has received 8 visits (4 inspections, 2 complaint visits, 2 other visits).
When was Hailey's Care Home last inspected?
Hailey's Care Home was last inspected on July 17, 2025 (about 11 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Hailey's Care Home?
Hailey's Care Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in El Sobrante, Contra Costa County, California.
How does Hailey's Care Home compare to other assisted living facilities in Contra Costa County?
Hailey's Care Home has 10 citations. The county average is 6.2 citations per facility. There are 447 assisted living facilities in Contra Costa County.
Does Hailey's Care Home have any serious violations?
Hailey's Care Home has 2 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Hailey's Care Home had any complaint inspections?
Hailey's Care Home has received 2 complaint-triggered inspections. 5 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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