complaint·September 15, 2023

Allegation: Facility is unkempt AGPA interviewed 5 residents, 5 of 5 residents are satisfied with housekeeping. During the tour on 4/4/23, AGPA observed facility appeared to be sanitary and well kept. Allegation: Residents are not provided adequate meals AGPA interviewed 5 residents and 5 of 5 residents stated they are provided adequate meals. Although 2 of 5 expressed food did not have enough salt, there were no issues on the amount of food that are being provided. S2 stated salt are provided to each table if residents want to add salt to their meals. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED . Exit interview conducted with Executive Director and a copy of this report provided. AGPA Francisco reviewed medication orders from 12/15/2021 and compared to hospice care notes. AGPA Francisco did not find any discrepancies between the two records reviewed. The Department obtained a copy of R1’s death certificate and it was determined cause of death was from a condition that was onset for years. This agency has investigated the complaint alleging questionable death. We have found that the complaint was UNFOUNDED , meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Exit interview conducted with Executive Director and a copy of this report provided.