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Inspection visit

Incident investigation

REUTLINGER COMMUNITY, THELicense 0756003351 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 8/7/2025 at 1:00PM, Licensing Program Analyst (LPA) A Gomez arrived unannounced to conduct a case management visit in regards to incident report received on 8/5/2025. LPA met with Resident Care Director, Nelsa Alferos and explained the reason for the visit. Based on the incident report received on 8/5/2025, resident (R1) eloped from the facility. During visit, LPA reviewed R1's file including medical assessment, physician's notification, and care plan. R1's physicians report stated that they can not leave unassisted. Resident Care Director (RCD) states that S1 disabled the wander guard alarm when they saw R1 outside because they thought they were being picked up by family because there was a car in front of the facility. However R1 was not being picked up and required assistance. S1 does not provide care to residents and has since been informed not interact with residents. RCD states that R1 did have a wander guard. R1 was located and returned unharmed and has since been moved to memory care. Police and responsible party notified. The deficiency was observed (see LIC 809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiency may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type A

    Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs...require such additional staff for the provision of adequate services.This requirement is not met as evidence by: Based on report of resident with physcians report that states resident can not leave unassisted eloping from facility because the staff were not competent in their condition and disarmened the wander guard when the resident exited the facility unassisted the above regulation was not met which posed an immediate safety risk to person in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 7, 2025 inspection of REUTLINGER COMMUNITY, THE?

This was a other inspection of REUTLINGER COMMUNITY, THE on August 7, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to REUTLINGER COMMUNITY, THE on August 7, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet ..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.