complaint·September 6, 2023

LPA spoke with R1 payee and confirmed that the facility did not withhold R1 money and is mistaking during the time that R1 got hospitalize. LPA reviewed the cash resources shows that the last amount that R1 have at the facility have been picked up my R1 payee with R1 payee signature dated 6/23/23; therefore, facility did not withhold R1 money. Based on the information gathered, there was not a substantial amount of evidence to prove that facility withheld resident's allowance. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted and a copy of this report provided.