complaint·November 8, 2021

Interview with witnesses indicated that staff takes good care of R1. Witnesses stated that R1 would have a different change of clothes during in-person and virtual visits. Witnesses stated that R1 likes living at the facility and receiving better care. W1 stated that R1 sometimes refused hair cuts, but R1 is groomed regularly. Witnesses have described the facility as clean without odor and R1 is getting good care by staff. Witnesses can see that R1 is happier and able to sleep better at this facility. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore these allegations are UNSUBSTANTIATED . No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.