Incident investigation·November 7, 2023

On 11/07/2023 at 12:45 PM, Licensing Program Analyst (LPA) J. Sampair arrived unannounced for a Case Management visit regarding the Unusual Incident Report (UIR) dated 10/27/2023. The UIR concerned an allegation by Client 1 (C1) to Witness 1 (W1), who works at SVS CONCORD ADULT DAY PROGRAM License #079200383, where C1 is a client. The allegation was that C1 had been physically “attacked” by Staff 1 (S1) because C1 wanted to take medication at 6:00 PM rather than 7:00 PM as was ordered by S1’s physician on the evening of 10/26/2023. The LPA interviewed C1 and the Administrator. The LPA found no evidence to support the allegation of abuse. No citations issued during the visit. Exit interview conducted and a copy of this report provided via email.