Complaint·November 2, 2022

Continued from LIC9099. On the allegation resident care needs are not being met. During interview with S2 it was stated that R1 received bed baths every day. S2 also stated that caregivers did not groom toenails. Toenails had to be done by a podiatrist. Staff was not able to provide documentation that a podiatrist had visited R1. S1 stated the podiatrist was contacted when necessary. Based on LPAs observations, interviews which were conducted, and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D. Exit interview conducted. A copy of this report and appeal rights provided. Continued from LIC9099. On the allegation authorized representatives were not notified of hospitalization. S1 stated that he contacted W1 who was the conservator for R1. S1 also stated he also contacted W2 prior to W1 becoming the conservator. LPA called and spoke with W1 during visit. W1 stated the company was never assigned because R1 had expired. S1 called W2 during visit. LPA interviewed W2 via telephone during visit. W2 stated that she and another neighbor were contacted via telephone when R1 was hospitalized. S1 was not able to provide any incident reports for R1 and stated that he did not report incidents to Community Care Licensing. Based upon the information obtained during investigation. The above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and a copy of this report provided.