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Inspection visit

Follow-up

MEMORY CARE OF CONTRA COSTALicense 0756013631 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 11/10/2025 at 1:15, Licensing Program Analyst (LPA) L. Alexander conducted an unannounced Case Management visit pertaining to a citation issued on January 29, 2025, during an Annual Inspection. The section cited was 87463(h). The citation was appealed and granted at the second level. However, it was determined that a violation did occur and that the correct regulation for the deficiency found is 87463(h)(1). LPA L. Alexander met with Director of Resident Services, Jonathan Centeno, and explained the purpose of the visit. The original citation has been rescinded and, on this day, 11/10/25, the deficiency is recited per the attached LIC809D form from the California Code of Regulations, Title 22. Failure to correct the deficiency may result in civil penalties. Exit interview was conducted with Director of Resident Services. A copy of this report and Appeal Rights were provided to Jonathan Centeno.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(a)(1)(A)Type B

    CCR 87211(a)(1)(A) – Reporting RequirementsEach licensee shall ensure that required information, including contact information for the Licensing Agency, Ombudsman, and other public resources, is posted in areas accessible to residents, representatives, and the public.This requirement is not met as evidenced by: During the visit, the licensee did not comply with the section cited above when LPA observed that the ombudsman contact poster was missing from the facility’s common area This poses a potential health, safety or personal rights risk to persons in care.

  • 87468.2(a)(8)Type B

    87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all of the following personal rights:(8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse.This requirement is not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above when S1 placed their hand over R1’s mouth while R1 was agitated. This conduct violates the resident’s personal rights and poses an immediate health and safety risk to residents in care.

  • 87463(h)(1)Type B

    87463 Reappraisals(h) The licensee shall request that all residents receive an annual routine visit with a licensed medical professional once every twelve months, either in person or by video appointment. (1) Documentation of the annual routine visit, such as a visit summary, shall be added to the resident's record.This requirement was not met as evidenced by: Based on record review, the licensee did not comply with the section cited above in by not having an updated annual medical assessment for R1-R4 which poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 10, 2025 inspection of MEMORY CARE OF CONTRA COSTA?

This was a other inspection of MEMORY CARE OF CONTRA COSTA on November 10, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to MEMORY CARE OF CONTRA COSTA on November 10, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "CCR 87211(a)(1)(A) – Reporting RequirementsEach licensee shall ensure that required information, including contact infor..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.