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Inspection visit

Complaint

WALNUT CREEK WILLOWSLicense 0756014312 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

It was also observed that 13 memory care residents had been moved from the secured memory care unit to an activities area near the front entrance and that they were observed to be unsupervised for 20 minutes. Based on LPA's observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met. Therefore the above allegation(s) were found to be SUBSTANTIATED. Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC9099D. Failure to submit proof of correction (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties . Exit interview conducted. Appeal Rights and a copy of this report provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87705(k)(8)Type B

    Care of Persons with DementiaThe following initial and continuing requirements must be met for the licensee to utilize delayed egres devices on exterior doors: Delayed egress devices shall not substitute for trained staff in sufficient numbers to meet the care and supervision needs of all residents and to escort residents who leave the facility. This requirement was not met as evidenced by: No staff was attending the memory care residents left in the north wing with the delayed egress door wide open which posed a potential health & safety risk to residents in care.

  • 87303(a)Type A

    Maintain facility in clean, safe, sanitary condition

    (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. This requirement was not met as evidenced by broken A/C and hot temperature (79F & higher on other days) which posed an immediate health & safety risk to residents in care.

  • 87705(c)(4)Type B

    (c) (4) There is an adequate number of direct care staff to support each resident’s physical, social, emotional, safety and health care needs as identified in his/her current appraisal. This requirement was not met as evidenced by no staff attending to 13 memory care residents in activity room for 20 minutes which posed a potential health & safety risk to residents in care

FAQ · About this visit

Common questions about this visit

What happened during the June 18, 2021 inspection of WALNUT CREEK WILLOWS?

This was a complaint inspection of WALNUT CREEK WILLOWS on June 18, 2021. 2 citations were issued: 1 Type A (serious) and 1 Type B.

Were any citations issued to WALNUT CREEK WILLOWS on June 18, 2021?

Yes, 2 citations were issued (1 Type A, 1 Type B). The first citation was for: "Care of Persons with DementiaThe following initial and continuing requirements must be met for the licensee to utilize d..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.