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Inspection visit

Complaint

WALNUT CREEK WILLOWSLicense 075601431
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

LIC9099-C Continued... Allegation: Facility staff serve a poor quality of food Unsubstantiated On 03/29/2024 LPA interviewed S1 which stated that there's food deliveries two times a week. S1 stated that the cooks in the kitchen do cook the meals per the menu from scratch. S1 stated that during the resident's admission they will ask on food preference. S1 stated that the facility gets fresh fruits delivered during the week. S1 stated that she is aware that some of the residents have complained about the food for dinner. S1 stated that the Administrator is trying to hiring new cooks. LPA interviewed R1 who stated that the food is not good. R1 stated that the presentation of the food isn't appealing. LPA interviewed R2 who stated that the food quality could be "upgraded". R2 stated that the food was bland and doesn't think that the cooks are following the scheduled menus LPA observed fresh fruits in the kitchen pantry: bananas, oranges, cantaloupes, watermelons and strawberries and grapes located in the refrigerator. LPA observed the cooks in the kitchen were prepping and cooking chicken jambalaya which was scheduled on the menu for dinner. Therefore, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies cited. Exit Interview conducted and a copy of this report provided to facility supervisor.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87608(1)(A)Type B

    87608 Postural Supports(1) Postural supports shall be limited to appliances or devices...used to achieve proper body position and balance, to improve a resident's mobility...restrict movement including, but not limited to, preventing a resident from falling out of bed, a chair, etc.(A) Physician-prescribed orthopedic devices such as braces or casts, used for support of a weakened body part or correction of body parts, are considered postural supports.This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above by having a doctor's order for postural support fo R1 which poses a potential health and safety risk and persoanl rights to persons in care.

  • 87705(f)(2)Type A

    Fire approval and staff access to unlock systems

    87705 Care of Persons with Dementia(f) The following shall be stored inaccessible to residents with dementia: (2) Over-the-counter medication, nutritional supplements or vitamins, alcohol, cigarettes, and toxic substances such as certain plants, gardening supplies, cleaning supplies and disinfectants.This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above by not having cleaning disinfecting solutions (Fabuloso) inacessible to residnts which poses a potential health and safety risk to persons in care. During visit Administrator locked the disinfective cleaning spray.

  • 80087(a)Type B

    80087 Buildings and Grounds(a) The facility shall be...in good repair at all times...This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above by having disrepair flooring in residents rooms and hallways which poses a potential health and safety risk to persons in care.

  • 87211(b)Type B

    87211 Reporting Requirements(b) Any suspected physical abuse that results in serious bodily injury of an elder...shall be reported to the local ombudsman...This requirement is not met as evidenced by: Based on record review and interview, the Administrator did not comply with the section above for not reporting to the local ombudsman and submitting SOC341 which posed a potential health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the March 29, 2024 inspection of WALNUT CREEK WILLOWS?

This was a complaint inspection of WALNUT CREEK WILLOWS on March 29, 2024. The inspection found no deficiencies and no citations were issued.

Were any citations issued to WALNUT CREEK WILLOWS on March 29, 2024?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.