Inspection visit
Follow-up on corrections
Inspector’s narrative
What the inspector wrote
Citations
6 citations recorded*CCLD
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 87224(a)Type B
Grounds for eviction listed for residents
87224 Eviction Procedures(a) The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1) through (5). Thirty (30) days written notice to the resident is required except as otherwise specified in paragraph (5)This requirement is not met as evidenced by: Based on interviews and record review the licensee did not comply with the section cited above in by serving R1 with an appropriate eviction notice after deciding not to accept R1 back to the facility once R1 was discharged from the hospital ER which posed a potential health and safety risk and personal rights to persons in care.
- 87307(c)Type B
87307 Personal Accommodations and Services(c) Individual privacy shall be provided in all toilet, bath and shower areas.This requirement is not met as evidenced by: Based on interviews, licensee did not comply with the section cited above in by not ensuring R1’s privacy while showering which posed a potential health, safety or personal rights risk to persons in care.
- 87468.1(a)(1)(b)(5)Type B
87468.1 Personal Rights of Residents in All Facilities(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(1) To be accorded dignity in their personal relationships with staff, residents, and other persons. (b) All residents in all residential care facilities for the elderly shall be protected from all of the actions specified in this subsection. (5) Willfully and repeatedly fail to use a resident’s preferred name or pronouns after being informed of the resident’s preferred name or pronouns in a clear manner.This requirement is not met as evidenced by: Based on observation and interview, the licensee did not comply with the section cited above in by not according dignity and respect with bathing, showering, toileting, and addressing residents by their preferred names and pronouns which poses a potential health, safety or personal rights risk to persons in care.
Read full inspector narrative - 87468.2(a)Type B
Residents in private facilities have the following rights
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a)... residents in privately operated residential care facilities for the elderly shall have all of the following personal rights: Based on observation and interview the licensee did not comply with the section cited above in by ensuring that camera with audio does not violate a residents' right to privacy and dignity as required by existing regulations. Including but not limited to all clients and residents maintain privacy and dignity rights that could be violated by negligent and/or abusive surveillance practices which poses a potential health, safety or personal rights risk to persons in care.
- 87468.2(a)(1)Type B
Right to personal privacy in daily care
87468.2 Additional Personal Rights of Residents in Privately Operated Facilities (a) In addition to the rights...87468.1, Personal Rights of Residents in All Facilities,...residential care facilities for the elderly shall have all of the following personal rights:(1) To have a reasonable level of personal privacy in accommodations...This requirement is not met as evidenced by: Based on observation and interview the licensee did not comply with the section cited above in by violating R1's personal rights to privacy including but not limited to picking up R1's phone and looking at messages when they are not present which poses a potential safety or personal rights risk to persons in care.
- 87555(b)(25)Type B
Separate storage for cleaning chemicals
87555 General Food Service Requirements (b) The following food service requirements shall apply: (25) Soaps, detergents, cleaning compounds or similar substances shall be stored in areas separate from food supplies.This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above in by not storing cases of Clorox Bleach and bottles of Fabuloso Multi-Purpose Cleaner in a area separate from food supplies which poses a potential health and safety risk to persons in care.
FAQ · About this visit
Common questions about this visit
What happened during the April 10, 2025 inspection of WALNUT CREEK WILLOWS?
This was an other inspection of WALNUT CREEK WILLOWS on April 10, 2025. 6 citations were issued: 6 Type B.
Were any citations issued to WALNUT CREEK WILLOWS on April 10, 2025?
Yes, 6 citations were issued (0 Type A, 6 Type B). The first citation was for: "87224 Eviction Procedures(a) The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)..."
What type of inspection was this?
This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.
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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.