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Inspection visit

Complaint

WALNUT CREEK WILLOWSLicense 075601431
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Continued from LIC9099. stated during interview that R1 issued a 30-day eviction notice on January 15, 2025, however, the reason for the eviction notice was for a camera and not payment. S1 stated R1 was evicted due to the Assisted Living Waiver (ALW) being revoked by the agency and the facility could not take R1 back. LPA reviewed an email between S1 and Morga Post Acute staff dated May 30, 2025, which indicated S1 stated R1 would not be able to return to the facility. S1 also stated the facility was supposed to perform an assessment on R1 to return, but when the information regarding the ALW was received S1 contacted the Skilled nursing facility (SKNF) and advised the staff that R1 will not be accepted back to the facility. Review of Moraga Post Acute notes indicated post acute staff called S1 and was informed the ALW agency stated disenrollment for R1 was effective 4/19/2025. Lastly, S1 stated there wasn’t any contact with R1 to advise R1 will not return. R1 was told by a SKNF staff member. Based on interviews and record review the facility did not follow the eviction process; therefore, the allegation is Substantiated. Based on interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D. Exit interview conducted. A copy of the appeal rights and this report provided. Continued from LIC9099. complaints. The LPA spoke with eleven (11) staff. Five (5) of the eleven (11) stated that they had little or no contact with R1 and weren’t aware that any of the staff wanted R1 out of the facility. The other six (6) staff stated that they were not aware that the staff was retaliating or wanted R1 out of the facility. W2 stated during interview that they did not want to be involved. Based upon the information obtained during investigation. The above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is no preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and a copy of this report provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87224(a)Type A

    Grounds for eviction listed for residents

    (a) The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1) through (5). Thirty (30) days’ written notice to the resident is required except as otherwise specified in paragraph (5). This requirement was not met as evidence by: Based on interviews and record review the Licensee did not comply with the section cited above in giving proper notification for eviction, which poses a potential personal risk for persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 15, 2025 inspection of WALNUT CREEK WILLOWS?

This was a complaint inspection of WALNUT CREEK WILLOWS on August 15, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to WALNUT CREEK WILLOWS on August 15, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.