complaint·January 29, 2026

Continued from LIC9099. that the Pittsburgh Police Department conducted a brief inquiry and determined no further investigation was necessary. The LPA reviewed emails from R1’s conservator dated 10/23/2025 indicating no concerns regarding abuse or R1’s safety and dated 10/24/2025 noting that R1’s primary care physician would attempt to flag her chart for provider awareness. Staff interviews (S1, S2, S3, S5, and R2) confirmed there is only one male staff member who regularly works at the facility, and male staff do not assist female residents with bathing, grooming, incontinence care, or enter female shared rooms; the male staff member may assist with meals or accompany residents outside. R1 was not interviewed due to diagnosis per appraisal needs and services plan dated 4-9-2025. Allegation: Adult in home is touching resident inappropriately During the initial interview, W1 reported and expressed concern that an adult in the home may be touching R1 inappropriately. W1 stated that R1 is unable to perform activities of daily living (ADLs’) including bathing and grooming independently; however, R1 stated she gets shaved but when asked who performs the shaving, she was unable to provide an answer. S1 stated that shaving is completed for hygiene purposes and to help reduce the risk of urinary tract infections. S2 stated that she performs the shaving to facilitate proper hygiene and reported that she assists R1 most of the time. S2 further stated that if she is unavailable, another female staff member aids female Continued on LIC9099C. Continued from LIC9099C. residents. LPA reviewed email from W2 dated 10/24/2025, which stated R1 can make false statements when provided leading questions due to her diagnosis. Based upon the information obtained and the interviews conducted during the investigation. The above allegations are unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Exit interview conducted and a copy of report was given .