complaint·June 13, 2024

S1 and a hospice nurse who was at the facility responded and were able to open the door. LPAs interviewed the nurse who states that R1 was inside the bathroom for approximately 5 minutes. The nurse states R1 was observed smiling and sitting on the toilet when the door was opened. Staff interviewed denied leaving R1 in the bathroom unattended. Staff stated the door was accidentally locked by one of the residents but has been replaced by new hardware that doesn't require a key when locked. LPAs interviewed R1 who states that R1 likes and feels safe living at the facility. R1 states R1 likes the staff. However, R1 states that R1 prefers a female caregiver. R1 does not recall the incident that happened on May 31, 2024 when R1 got locked in the bathroom. Based on interviews and record reviews conducted, the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies during visit. Exit interview conducted and a copy of this report provided.