complaint·April 4, 2023

CONTINUE FROM LIC9099 ALLEGATION: Staff fail to ensure footrests were on the wheelchair Investigation finding: UNSUBSTANTIATED During the course of the investigation the Department interviewed 2 staff, and reporting party (RP) LPA obtained & reviewed the following documents: Facility & staff roster, physician reports, admission agreement, identification and emergency information, and Power of Attorney (POA), hospice care plan, after visit summary, hospice plan of care order and progress notes. Interview wit's been requested and order. S1 stated that S1 uses a wheelchair that belonged to R2 to bring R1 to the visiting area and is then put into a recliner with pillows and warming blankets for visits. ALLEGATION: Staff did not providing proper care Investigation finding: UNSUBSTANTIATED During the course of the investigation the Department interviewed 2 staff and reporting party (RP). Interview with staff and record review revealed hospice nurse and in home care aid is visiting the facility 3 times a week and is taking care of R1. Hospice nurse is caring for R1's diagnoses, the in-home care aid is taking care of R1 hygiene. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview and copy of report provided.