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Inspection visit

complaint

BROOKDALE SAN RAMONLicense 079200355
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Information obtained alleging resident not accorded dignity in their relationship with staff. Based on interview with 5 residents, 5 of 5 residents stated staff are great and meet their needs. S1 stated if residents want to talk to Executive Director (ED) directly, ED's office door is always opened or residents can request staff for ED. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED . Exit interview conducted and a copy of this report provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(2)Type B

    PERSONAL RIGHTS OF RESIDENTS..(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.This requirement was not met as evidenced by: Based on LPAs interviews, Licensee did not comply with the regulation cited above. S6 confirmed S6 did not intervene during verbal altercation between two residents which poses a potential health and safety concern to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the October 7, 2021 inspection of BROOKDALE SAN RAMON?

This was a complaint inspection of BROOKDALE SAN RAMON on October 7, 2021. The inspection found no deficiencies and no citations were issued.

Were any citations issued to BROOKDALE SAN RAMON on October 7, 2021?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.