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Inspection visit

complaint

BROOKDALE SAN RAMONLicense 0792003551 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 6/13/25 at 9:00 a.m., Licensing Program Analyst (LPA) A Gomez arrived unannounced to deliver finding complaint investigation in regard to the allegation above. LPA met with Executive Director, Lola Bullock and explained the purpose of the visit. During prior visit LPA interviewed S1, S2, ED and HWD and found that the southside elevator has been sporadically going down over the past few years and has been increasing in how often there are outages. ED states that they have been actively implementing solutions and has a work order out for repairs. Therefore the above allegation is Substantiated. Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099D. Exit interview conducted and a copy of this report provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(a)Type B

    (a) The facility shall be ...in good repair at all times...for the safety and well-being of residents...This requirement is not met as evidence by: Based on interviews the facility did not comply with the section cited above by the southside elevator going in and out of service over the last few years which poses a potential safety and personal rights risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 13, 2025 inspection of BROOKDALE SAN RAMON?

This was a complaint inspection of BROOKDALE SAN RAMON on June 13, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to BROOKDALE SAN RAMON on June 13, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "(a) The facility shall be ...in good repair at all times...for the safety and well-being of residents...This requirement..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.