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Inspection visit

Complaint

WELCOME HOME SENIOR RESIDENCE (CONCORD 2)License 079200513
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

On 06/09/2023 starting at 01:45 pm, Licensing Program Analyst (LPA) J. Clancy-Czuleger arrived unannounced to conduct complaint investigation for the above allegation. LPA spoke with house manager, Clara Delgado and explained the purpose of the visit. Clara designated Ivee Regalado to sign off on the report. On the allegation facility tsaff did not provide 60-day notice prior to rent increase. Based on record review and interviews the facility provided a 2-day stating a change of condition of the resident. A case management will be conducted on the 2-day notice that was given. This agency has investigated the complaint allegation. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. Exit interview conducted with Administrator and a copy of this report provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.657(a)Type B

    For any rate increase due to a change ...The notice shall include a detailed explanation of the additional services to be provided at the new level of care and an accompanying itemization of the charges.This requirement was not met as evidence by: Based on records review and interviews the facility did not give a detailed explanation of or record for new level of care or provide the additional services to be provided at the new level of care or provide

FAQ · About this visit

Common questions about this visit

What happened during the June 9, 2023 inspection of WELCOME HOME SENIOR RESIDENCE (CONCORD 2)?

This was a complaint inspection of WELCOME HOME SENIOR RESIDENCE (CONCORD 2) on June 9, 2023. The inspection found no deficiencies and no citations were issued.

Were any citations issued to WELCOME HOME SENIOR RESIDENCE (CONCORD 2) on June 9, 2023?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.