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Inspection visit

complaint

COMMONS AT DALLAS RANCH, THELicense 0792005751 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation: Staff did not process resident’s insurance invoices in a timely manner for reimbursement Investigation Finding: Substantiated On 08/20/25 at 3:30PM, LPA interviewed Executive Director (ED) who confirmed that six residents' insurance invoices were not processed in a timely manner for reimbursement due to a change in management. Based on LPA’s observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) that staff did not timely process resident’s insurance invoices for reimbursement was substantiated. . Deficiency is cited per Title 22 California Code of Regulations and listed on LIC9099D. Failure to submit proof of corrections (POCs) by plan of correction due dates and/or any repeat deficiencies within a 12-month period may result in civil penalties . Exit interview conducted. Appeal Rights and a copy of this report provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(4)Type B

    To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs This requirement was not met as evidenced by staff failing to timely process residents' insurance invoices for reimbursements which posed a potential health & safety risk to client in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 20, 2025 inspection of COMMONS AT DALLAS RANCH, THE?

This was a complaint inspection of COMMONS AT DALLAS RANCH, THE on August 20, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to COMMONS AT DALLAS RANCH, THE on August 20, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in nu..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.