Public Record
Cordial Care Home
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (925) 947-5812
- Address
- 2957 Hannan Drive
- Licensed since
Contra Costa County context
447*CCLD
Total facilities
6.2*CCLD
Avg citations
8.0*CCLD
Avg visits
1.8*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
19 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87507(a)Type B
Based on record review, the licensee did not comply with the section cited above in 6 out of 6 Admission Agreements, which poses a potential personal rights risk to persons in care.
2024
- 87458(b)(5)Type B
Based on record review, the licensee did not comply with the section cited above in by not having an updated Physician's report for R1 which poses a potential health, safety or personal rights risk to persons in care.
- 87468(c)(2)(A)Type B
Based on observation, the licensee did not comply with the section cited above in by not having 20x26 poster sized PUB 475 which poses a potential health, safety or personal rights risk to persons in care.
- 87533(e)(2)Type B
Based on observation, interview and record review, the licensee did not comply with the section cited above in by not having S6, S7 and S8 associated to facilicity in Guardian which poses a potential health, safety or personal rights risk to persons in care.
- 87608(a)(5)(A)Type B
Based on observation, interview and record review, the licensee did not comply with the section cited above in by not having doctor's orders on file for R2-R4,R6 which poses a potential health, safety or personal rights risk to persons in care.
- 87608(a)(5)(B)Type B
Based on observation, interview and record review, the licensee did not comply with the section cited above in by not having an doctor's order for R1 which poses a potential health, safety or personal rights risk to persons in care.
- 87616(b)(2)Type B
Based on observation, interview and record review, the licensee did not comply with the section cited above in by not having an exception request for R1's foley catheter which poses a potential healt and safety risk to persons in care.
- 87618(b)(3)(A)Type A
Based on observation, record review, the licensee did not comply with the section cited above in by not reporting to the local fire dept that oxygen is in use for R1 in Bedroom #1 which poses an immediate health and safety risk to persons in care.
- 87705(c)(5)Type B
Based on record review, the licensee did not comply with the section cited above in by not having an updated Physician's Report for R2 which poses a potential health and safety risk to persons in care.
- 1569.618(c)(3)Type B
Based on interview and record review the licensee did not comply with the section cited above in by not having First Aid and CPR for S1 and S2 which poses a potential health and safety risk to persons in care.
- 1569.695(d)Type B
Based on observation and record review, the licensee did not comply with the section cited above in by not having updated review of Emergency Disaster Plan LIC610E (P.9) signed and dated which poses a potential health, safety or personal rights risk to persons in care.
- 87463(a)(3)Type B
Based on record review, the licensee did not comply with the section cited above in by not having an updated Appraisal Needs and Services (ANS) Plan for R1 which poses a potential health and safety risk to persons in care.
2023
- 87632(d)(2)Type B
Based on observation, interview, record review, the licensee did not comply with the section cited above in by not notifying Licensing of residents that have started hospice services which poses a potential health, safety or personal rights risk to persons in care.
- 87211(a)Type B
Based on observation, interview, record review, the licensee did not comply with the section cited above in by notifying Licensing of hospitalizations, and death which poses a potential health, safety or personal rights risk to persons in care.
- 87411(f)Type B
Based on observation, interview, record review, the licensee did not comply with the section cited above in by not having health screening and TB tests for S4, S5 and S6 which poses a potential health and safety risk to residents in care.
2022
- 87464(f)(1)Type B
87464 Basic Services(f) Basic services shall at a minimum include: (1) Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).-This requirement is not met as evidenced by:.. --Based on records review and interviews, the licensee did not comply with the section above for not meeting R1's needs, R1 was found to have dried feces when sent out to the hospital.
- 87466Type B
87466 Observation of the Resident. The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning, and that appropriate assistance is provided when such observation reveals unmet needs. ..... the licensee shall ensure that such changes are documented and brought to the attention of the resident's physician and the resident's responsible person, if any.-This requirement is not met as evidenced by: Based on interview and records review, the licensee did not comply with the section above for not properly observing and documenting resident's changes in condition.
- 1569.269(a)(6)Type A
§1569.269 Enumerated rights; severability: (a) Residents of residential care facilities for the elderly shall have all of the following rights:(6) To care, supervision, and services that meet their individual needs and are delivered-This requirement is not met as evidenced by:.. -Based on records review and interviews, the licensee did not comply with the section above for R1 who developed unstageable pressure injury. R1 also sustained severe sepsis and acure organ dysfunction while in care which posed immediate health risk to person in care. Civil penalty is assessed.
2021
- 87411(d)(5)Type B
Based on interview & record review, the licensee did not comply with the section cited above in facility has NOT conducted staff training on infection prevention, symptoms, transmission and PPE use by an individual trained in infection control which poses/posed a potential health, safety risk to persons in care.
Inspection record
9 visits on record since 2021. Most recent on 2025-06-05.
4 routine inspections, 1 complaint visit. 1 complaint on record, 2 of 1 substantiated.
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- Inspection1 Type A · 10 Type BRead inspector’s narrative
- Other3 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- Complaint1 Type A · 1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
19 citations across the record on file
Nearby
Other licensed assisted living facilities in Pleasant Hill
FAQ
Common questions about this facility
Is Cordial Care Home licensed in California?
Yes, Cordial Care Home is currently licensed in California. It has been licensed since 2017.
How many citations does Cordial Care Home have?
Cordial Care Home has 19 citations on record: 2 Type A (more serious) and 17 Type B citations. It has received 9 visits (4 inspections, 1 complaint visit, 4 other visits).
When was Cordial Care Home last inspected?
Cordial Care Home was last inspected on June 5, 2025 (about 13 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Cordial Care Home?
Cordial Care Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Pleasant Hill, Contra Costa County, California.
How does Cordial Care Home compare to other assisted living facilities in Contra Costa County?
Cordial Care Home has 19 citations. The county average is 6.2 citations per facility. There are 447 assisted living facilities in Contra Costa County.
Does Cordial Care Home have any serious violations?
Cordial Care Home has 2 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Cordial Care Home had any complaint inspections?
Cordial Care Home has received 1 complaint-triggered inspection. 2 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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