complaint·January 26, 2023

LPA reviewed staff schedule , facility has Med Tech, support staff available on schedule for Assisted living and memory care unit. Facility has sufficient staffing for all three (3) shifts. Residents were observed calm and comfortable in their surroundings. LPA conducted interview with residents and residents reported that they are happy living at the facility and had no issues around staff availability to meet their needs. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted Jilian Hunter, Executive Director and Troy Beaton, Resident care director. A copy of this report provided.