complaint·September 22, 2023

(...Continued from LIC9099) Facility is not clean. Based on data collected from an inspection of the facility inside and outside by the LPA, the facility was and is currently clean. Financial abuse. Based on data collected from interviews with Residents R1 and R2, and a review of the records, staff was not financially abusing residents. Based on the data collected, although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview conducted with Licensee and a copy of this report provided via email. (...Continued from LIC9099) Based on the data collected, the allegation is false, could not have happened, and/or is without a reasonable basis, therefore, the allegations are UNFOUNDED . Exit interview conducted with Licensee and a copy of this report provided via email. (...Continued from LIC9099) Facility is not obtaining or distributing medication to resident. Based on data collected from interviews with Residents R1 and R2, and a review of the records, staff was not obtaining or distributing medication to residents adequately and/or in a timely fashion. Based on the data collected, the preponderance of evidence standard has been met; therefore, the above allegations have been found to be SUBSTANTIATED . 2 Type-B deficiencies have been cited per Title 22 California Code of Regulations (for details, refer to LIC9099-D). Failure to submit proof of correction (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted with Licensee and a copy of this report provided via email.