complaint·October 6, 2023

ADM stated R1 was first admitted at the facility on 09/23/23 without the medical bed and hoyer lift required for her care. Based on records review, interviews conducted, and observations made, the department has investigated the above allegation that facility did not provide an adequate assessment to resident in care. The preponderance of evidence standard has been met, therefore the above allegation was found to be substantiated. Allegation: Staff do not provide proper mobility assistance to resident in care Investigation Finding: Substantiated During investigation, staff (ADM, S1) and witness (W1) confirmed with LPA that resident (R1) was first admitted at the facility on 09/23/23 without the hospital bed and hoyer lift in place for R1’s use prior to admittance. R1 was sent to the hospital for UTI on 09/25/23. W1 stated hospital had to order R1’s hospital bed and hoyer lift as well as schedule home health visits for R1 when she was ready for discharge on 09/29/23. ADM stated they requested hospital to give them a few days to prepare for R1's return due to positive COVID cases at the facility. S1 stated R1's daughter removed all personal belongings on 10/01/23 and R1 did not return to the facility. Based on records review, interviews conducted, and observations made, the department has investigated the above allegation that staff do not provide proper mobility assistance to resident in care. The preponderance of evidence standard has been met, therefore the above allegation was found to be substantiated. Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC 9099D. Failure to submit proof of correction (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties . Exit interview conducted. Appeal Rights and a copy of this report provided. ADM stated R1 was first admitted at the facility on 09/23/23. ADM stated R1 was sent to the hospital on 09/25/23 due to urinary tract infection (UTI). R1 was treated for UTI at the hospital and was ready for discharge on 09/29/23. ADM stated she never evicted R1. ADM stated she requested hospital to give them a few days to prepare for R1's return since they were still waiting for her medical bed and hoyer lift to arrive. ADM stated R1's family member was notified of COVID positive residents and staff at the facility. S1 stated R1's personal belongings were removed by family member on 10/01/23 and R1 did not return to the facility. Based on records review, interviews conducted, and observations made, the department has investigated the above allegation of improper eviction. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation of improper eviction to resident is unsubstantiated. Exit interview conducted and a copy of this report provided.