complaint·June 12, 2024

Continue from LIC9099 Reporting party stated Staff did not safeguard resident's personal items, Staff did not provide resident medication as prescribed, Staff does not provide daily activities for resident. Interview with S1 revealed that family is asked to write residents name and room number on clothing items and facility also request that family not bring valuable items to residents in memory care. However if an item is missing the facility reports to staff to search for the missing item and it's charted and reported to the Executive Director and Business Office Director. Interview with S2 revealed that residents are given medication as prescribed by the Physician, S1 also stated that when a resident moves into the facility they will bring all medications they have and the facility will request an authorization from the Physician and any refills needed. R1 missed medication due to a prescription not covered by the residents medical coverage. LPA reviewed residents medical records which revealed the medications are given as prescribed. LPA toured facility and witnessed residents including R1 participating in arts and crafts, snacking, watching TV, watching TV, listening to music and getting hair cuts. Based on interviews, tour and record review the Department has investigated the above allegation and found it to be Unsubstantiated. Exit interview conducted and a copy of this report provided.