complaint·September 10, 2025

Continued from LIC9099 Interview with S1 revealed that R1's room had been moved and R1 was confused and attempting to enter R1's old room. S1 witnessed R1 on the floor outside of the old room. S1 stated that R1 had a hangnail that was dried and bleeding. S1 called for another staff to help S1 get R1 up from floor. R1 was confused and did not want to leave the room. S1 and S2 stayed with R1. R1 was saying R1 didn't know the staff that were trying to move R1. Interview with S2 revealed that R1 was on the floor, and S2 was called to help S1 get R1 up from floor, and R1 was a little combative and did not want to get up to leave the what R1 thought was R1's room. S2 observed that R1's fingure was bleeding from a drying hangnail. S3 stated that R1 was on the floor, and fell attempting to get into R1's old room. S1 and S2 were trying to assist R1 in getting up from floor. S3 stated R1 has a walked used for walking and was trying to get into room and fell. R1 calmed down and allowed staff to direct R1 to correct room. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it; therefore, the allegation is UNSUBSTANTIATED. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.