complaint·August 27, 2021

Continued from LIC9099. The Department investigated the above allegations and found R1 was living at the facility for less than a month. Intake documents stated R1 moved into facility with preexisting deep tissue injury to the right heel and pressure 2 ulcer on the sacrum. Documents indicated Home Health visited on 4/6/2021, 4/20/2021, 4/23/2021 and completed a head-to-toe assessment for each visit and did not note new pressure sores. Investigation also indicated that R1 was living with family before moving into Loving Hands, and the sores could have reopened under his family’s care. R1 stated during Interview that he felt well taken care of and cleaned regularly. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted and a copy of this report provided.