complaint·March 6, 2025

RP stated that R1 was not given medication as prescribed. Based on interviews and information obtained from the MAR (medication administration record) shows that R1 received medications as prescribed, the MAR is signed by staff at the time medication is given. Allegation: Staff do not ensure that resident(s) are provided food that is of quality and in the quantity necessary to meet the needs of the resident(s) – Unsubstantiated During the course of investigation, LPA interviewed 3 staff and 5 residents. LPA observed residents are having lunch. LPA interviewed 5 residents, 5 out of 5 stated that they have no complaints on the quality of their food. LPA reviewed 5 residents files and 5 out of 5 do not have any restricted diet on files. Allegation: Staff are not providing documentation regarding resident to their Responsible Party as necessary – Unsubstantiated During the course of investigation, LPA interviewed 3 staff, 3 out of 3 stated RP have not request any documents from them. S1 stated “I communicate with RP almost daily and have not received any files requested from RP via text, mail, or verbal. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview conduct and a copy of report provided to Administrator.