Complaint·January 5, 2026

On the allegation facility Licensee is not ensuring that staff follow proper infection control practices Based on record review and interviews the facility had been submitting incident reports for facility residents who were testing positive with Covid. S1 stated that they had staff who were out sick who either did not test positive that were out for other illnesses or had not tested for covid. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. On the allegation: facility Staff are not ensuring that residents' hygiene needs are being met while in care. Based on record review and interviews, the facility did not have enough staff at that time, staff interviewed stated that they felt like they could not keep up with resident ADL's with the number of staff that they had. S3 stated that they would be barely enough staff scheduled to work and then people would call off and there was no one to cover for them. On the allegation facility staff are not ensuring that residents are administered their medications as necessary. Based on record review and interviews when residents were moving into the facility they were not coming in with a full/mostly full prescription of medications. S2 stated that residents/residents responsible parties were informed that they should be moving in with full/mostly full prescriptions so the facility would have time to get their prescriptions transfers and any authorizations approved before a resident would run out of medication. Based on LPAs interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations (Title 22, Division 6, Chapter 8), is being cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights and a copy of this report provided.