complaint·May 9, 2024

RP stated that RP went to the facility in April 2024 and observed the residents were still in the middle at 1:30 pm. RP stated that one of the residents was upset because they are given lunch late, W1 stated that W1 was at the facility in April 2024, day other than the day RP was at the facility. W1 stated she was at the facility at 11:00 am and residents were not served lunch until the time she left at 2:00 pm. Based on information gathered. the preponderance of evidence has been met, therefore, the allegation is substantiated. Deficiency is cited from Title 22 California Code of Regulations and listed on 9099D. Failure to submit proof of correction by plan of correction due date and any repeat violation within 12 month period may result in civil penalty, Deficiency and plan and proof of correction were discussed with the administrator, Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided. LPA tried to reach FR several times but unsuccessful. LPA interviewed 3 residents and one of the 3 residents stated there's no issue on the restrooms. LPA was not able get information from the other 2 residents due to their medical condition/diagnosis. LPA also interviewed FM who stated the resident never brought to her attention any issue about the restroom. FM further stated that when she comes and visit, she's able to use the restroom. Allegation: Individuals in the home pose a risk to residents in care RP stated that resident (FR) brought to RP's attention that facility staff has guest regularly especially on weekends, and hang out on the lower level of the home until the late hours of the night socializing, and watching television loudly. Furthermore, the guests are staying overnight causing a disturbance to residents' sleep. One night, the resident was awoken by one of the guests entering the resident's room unannounced in the middle of the night. LPA tried to reach FR several times but unsuccessful. LPA interviewed 3 residents and one of the 3 residents stated not being bothered by the presence of the guests and no incident of staff's guest entering the resident's room. LPA was not able get information from the other 2 residents due to their medical condition/diagnosis. LPA also interviewed FM who stated the resident never brought to her attention any issue staff's guest entering the resident's room nor have observed staff's guests hanging out late at night. Based on information obtained, the allegations are closed as unsub stantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. No deficiency cited. Exit interview conducted and copy of this report provided.