complaint·February 2, 2024

***report continues from LIC9099*** R1 returned to the facility on 11/28/23. Given R1’s fall risk and nighttime restlessness the facility put in place an overnight staff to monitor R1. Previously the live-in care staff monitored the residents during the overnight shift. LPA observed that there are no cameras in the residents bedrooms. LPA reviewed the overnight log. Overnight staff documented several occasions where R1 was restless or was trying to get out of bed. Staff redirect R1 to lay down and stay with him until he falls back asleep. S1 stated that R1 is currently on hospice. R1’s medications were also recently adjusted, and he is less restless during the night, however overnight staff remain in place. This agency has investigated the complaint alleging resident sustained injuries due to lack of care from staff. We have found that the complaint was unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview conducted, a copy of this report provided.