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Inspection visit

Complaint

OAKMONT OF CONCORDLicense 0792010851 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

...amended continuation from LIC9099. Allegations: SUBSTANTIATED Staff are not meeting the needs of residents in care. Staff are not meeting the needs of residents in care. ED stated the quality control and assurance checks have been performed monthly since August 2024 and that S9 (Health Services Director) was not employed during the of staff trainings; therefore, S9's name was not on the In-Service training Sign-in sheet, but will be updated on the trainings going forward. Due to these malfunctions and delayed response times, Staff were not meeting the needs of residents in care. Deficiency cited from Title 22 California Code of Regulations and listed on LIC9099D. Failure to submit proof of correction by plan of correction due date, and any repeat violations within a 12-month period may result in civil penalties. Exit interview conducted, appeal rights and a copy of this report provided to Kashvi Patel, Concierge.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(2)Type B

    Safe, healthful, comfortable accommodations

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.-This requirement is not met as evidenced by: Based on interviews, the Licensee did not comply with the regulation cited above by not ensuring that the call pendant was working properly at all times or alerting all Staff and Residences of the processes during the malfunction, and not providing care to residents’ in a timely manner which posed/poses a potential health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 4, 2024 inspection of OAKMONT OF CONCORD?

This was a complaint inspection of OAKMONT OF CONCORD on November 4, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to OAKMONT OF CONCORD on November 4, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.