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Inspection visit

Complaint

OAKMONT OF CONCORDLicense 079201085
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

...Continued from LIC9099. Allegations: UNSUBSTANTIATED Staff retaliate against residents in care. Licensee does not ensure that a portion of resident council meetings are conducted without the presence of facility staff. Interviews with Staff (S2, S3, S4, S5, S6) and Residents (R1, R2, R3, R11) revealed that no one was aware of any forms of retaliation against residents. R3 stated that people expressed they were worried about retaliation, but R3 never experienced retaliation or heard any grievances about how the resident council meeting were conducted. The President of the Resident Council and ED confirmed the meetings would be conducted with Staff and Residents, and toward the end of the meetings the ED would adjourn for residents to consult with one another and return to conclude the meeting. Based on the information obtained the above allegations are UNSUBSTANTIATED.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(2)Type B

    Safe, healthful, comfortable accommodations

    87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.-This requirement is not met as evidenced by: Based on interviews, the Licensee did not comply with the regulation cited above by not ensuring that the call pendant was working properly at all times or alerting all Staff and Residences of the processes during the malfunction, and not providing care to residents’ in a timely manner which posed/poses a potential health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the November 4, 2024 inspection of OAKMONT OF CONCORD?

This was a complaint inspection of OAKMONT OF CONCORD on November 4, 2024. The inspection found no deficiencies and no citations were issued.

Were any citations issued to OAKMONT OF CONCORD on November 4, 2024?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.