Skip to main content
ReadyRule homepageReadyRule

Inspection visit

complaint

IVY PARK AT SAN RAMONLicense 0792011161 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 7/20/2023 at 4:30PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a complaint investigation and deliver findings in regards to the allegation above. LPA met with Executive Director, Jennifer Coons and explained the purpose of the visit. During the course of investigation, LPA interviewed 4 residents, 1 staff, 3 witnesses, and complainant. LPA reviewed and obtained documents (facility menu, physician's report, care plan, special diet orders, and hospice documents). After reviewing the facility's menu, facility does not have gluten free options such as gluten free breads and pastas. R1 has a doctor's order for gluten and lactose free diet. However, S1 stated that facility is unable to accommodate all diets. Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted. A copy of this report and appeal rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87555(b)(7)Type B

    General Food Service Requirements. Modified diets prescribed by a resident's physician as a medical necessity shall be provided. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not providing R1 with diet prescribed by physician which poses a potential health and safety risk to the persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 20, 2023 inspection of IVY PARK AT SAN RAMON?

This was a complaint inspection of IVY PARK AT SAN RAMON on July 20, 2023. 1 citation were issued: 1 Type B.

Were any citations issued to IVY PARK AT SAN RAMON on July 20, 2023?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "General Food Service Requirements. Modified diets prescribed by a resident's physician as a medical necessity shall be p..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

Share this reportEmail

Next steps

If this is your facility,claim this pageand correct anything the record gets wrong. Free.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.